Although different, in general the task of an administrative staff is to carry out office service matters such as providing administrative facilities with the aim of helping the smooth performance of a company.
Therefore, if it had to be described, the responsibilities of employees in this position could extend, but remain in one area, such as financial administration.
The duties and responsibilities of an administrative staff can also be in the form of focusing on managing data collection in office-related activities such as recording product sales.
It can be done by inputting these data, following up on the purchase process, answering incoming calls, and many more.
Office Administration Tasks
The first is the general administration job desk in the office.
These tasks include:
- Filling Data
A staff in office administration usually has the main task of filling in data related to office data. The form of this data can be anything, depending on the needs of the company.
This data can also be in the form of office performance records, important office activities, and more. In addition, it can be in the form of notes about employees and their activities.
2. Connect with Phone
Another task is related to the means of communication, namely the telephone.
The administration in an office usually has the task of answering incoming calls, shown in the administration section that will relate to the office system.
These calls can be from corporate partners, consumers, or those who have special needs with the office.
3. File Management
Taking care of important data in the form of files becomes the next task.
The files here are office files that must be stored properly, or duplicated for the sake of the office.
This file can contain personal office matters, it can also relate to consumer data and company partners.
4. Manage Office Agenda
Then the staff in this section will be tasked with taking care of the office agenda.
Starting from the agenda that is still limited to internal affairs, to those that have business with other parties.
Store Administration Tasks
Enter into another field, namely store administration.
The duties of staff with administrative positions and working in shops are generally in the form of:
- Recording Purchases and Sales
Because stores usually deal with routine transactions every day, even every working hour, the recording of purchases and sales will be very important and must be done carefully.
Well, the store administration staff will take care of recording data on purchases and sales from day to day. It can be done manually, it can be through media such as data input applications on a computer.
2. Manage Store Finance
The routine activities of buying and selling transactions in one store cannot be separated from financial matters. Then his duties will include taking care of the store’s finances.
Record income and expenses. Not only that, but also make small bookkeeping, as well as large. Depending on the store’s policy, the bookkeeping here includes transaction data, stock of goods, consumer data, and others.
3. Checking Inventory
If the bookkeeping issue is handled by an administrative staff, then checking the store’s merchandise inventory will be another task.
It is mandatory to routinely calculate the inventory of store-selling goods at any time by adjusting existing data to minimize losses.
4. Connecting with Consumers
The next task is related to consumers such as helping consumer transactions, dealing with customer orders, and the like.
Warehouse Administration Tasks
In a warehouse administration position, the tasks that are commonly assigned include:
- Record Order Data
Working as a warehouse staff is usually related to the stock of goods in the warehouse. Activities around this stock of goods vary. Such as data collection in the form of order data.
On a small scale, or also on a large scale. This order data will greatly affect the calculation of goods in the warehouse.
2. Dealing with Goods Suppliers
Furthermore, the warehouse staff will be in touch with the supplier of goods. Of course, the goods in the warehouse cannot be separated from the role of suppliers who regularly send goods.
So that the staff in the warehouse will become partners with suppliers of goods. A good relationship will also facilitate the business between the company and the supplier.
3. Checking the stock of goods in the warehouse
The administrative duties in this part also have the main responsibility in checking the stock of goods. All must be in accordance with existing data and all conditions must be recorded carefully.
Financial Administration Tasks
The position that always exists in all companies is financial administration.
The duties of a person who works as an office finance staff are:
- Make Financial Planning
The first task is to make a financial plan that will affect the condition of the company going forward.
The goals can be of various kinds, for example, to be a solution to a new problem experienced by the company. Or simply improving the company’s financial system to make it more tidy.
2. Manage Cash
Second, the task of managing cash. This cash can be in the form of petty cash or large cash. Cash management must be very careful because it is usually the most frequent additions and subtractions.
3. Managing Various Securities
The administration in finance is required to take care of various securities. Including letters involving other parties such as letters issued by banks.
Usually the securities handled by the finance department are about the company’s financial movements.
4. Develop Regulations and Policies Related to Finance
Next is to formulate rules and policies in the office which are related to company finances. Because the finance department is more aware of the company’s ‘health’ condition.
Tugas Administrasi Bank
Lanjut ke posisi menjadi staff administrasi di sebuah bank.
Dari segi tugas dan tanggung jawab, lebih banyak dan meluas lagi. Seperti:
- Office Administration Services
Provide services regarding office administration both in one environment, between divisions, with outside parties, as well as with consumers or bank customers.
The types of services are very diverse.
2. Managing Petty and Large Cash
Just like the administration in the finance department of a company, the administrative staff at the bank is also usually in charge of managing petty cash and large cash.
Of course, in terms of workload, cash management is different between companies. Likewise with banks.
3. Manage System Data
The third task is to manage the data system owned by the bank. This data system is like customer data including transaction data, as well as customer active status.
Can also take care of problems that occur in certain customer data records.
4. Recap and Data Input
Then the task is also to recap and input or enter the data that has just been obtained.
For the benefit of the company and its customers.
5. Making Financial Reports
Another task is to make financial reports which are very common to be the task of an administrative staff in a company, office, or shop.
This financial report will greatly affect the company’s performance in the future and can be information on problems that occur due to human error.
6. Assist the Audit Section
Because a staff who controls office data, especially finance, the bank administration staff will have additional duties in assisting the audit department in collecting and checking office data.
Social Media Admin Tasks
In the field of social media, there is also an admin position which in terms of the job desk is more focused on managing social media by relying on the internet network.
Some of his duties are as follows:
- Holding Corporate Social Media Accounts
The main task is to hold the company’s social media accounts as a practical two-way information medium.
The use of social media is also very high and almost all companies are owned. To manage various accounts, special staff are needed.
2. Answering Questions and Complaints
Holding this company’s social media means being in charge of answering questions or complaints that come from consumers, or followers of the account.
Usually, social media in an office becomes a forum for questions and answers between the company and the community as potential customers.
3. Sharing Interesting Content to Increase Public Attractiveness
Another task is to share content that is felt to be related to the company’s products so that it can attract people’s attention and appeal.
The content here depends on the product being offered or simply opening a question and answer content to get closer to the wider community.
4. Observing Movements and Novelties
Next is to observe how the movement on social media is and what new things are emerging.
This will greatly affect the development of the company.